If a customer wants to return a product, get it exchanged, we want to make it as easy as possible.

If any of our products fall below the high standard you expected, we will happily exchange in a reasonable time of 15 days from the date of invoice and you are requested to kindly keep original invoice for getting exchange.

You are requested to kindly check both the quality and quantity of products delivered before the delivery person leaves the place. If you find any faulty or damage products, kindly return back to the concern delivery person and immediately contact to our customer care for replacement.

Condition of the products: The products should be unused and returned by customer in its original condition.

Frozen / perishable items can be returned within the same day.

Damaged / opened products cannot be returned.

Original Purchase or Payments receipt Bill: Customer needs to bring original payment receipt along with product to track respective purchase in the system.

Cash refunds are only possible when the original payment was made in cash. For all other modes of payment (such as card, wallet, or online payments), a credit note will be issued, which is valid for 1 month from the date of issuance.

Due to hygiene reasons no exchange, return or refund will be offered on cosmetics, perfumes, and personal grooming products.